If you are considering joining our team, you can review the details by clicking on a position you think is appropriate from the following active positions, you can apply.
Job Description:

WEB DEVELOPER

Core Requirements:

What Are We Looking For:

Job Description:

LOGISTIC STAFF

Core Requirements:

What Are We Looking For:

Job Description:

CUSTOMER RELATIONS MANAGER

We expect the person who will take on this role to be in good communication with Kaft’s followers, meet their requests and needs, and handle their complaints in line with Kaft’s attitude, to add to “customer satisfaction” - one of Kaft’s key strengths.

Core Requirements:
  • Answering calls and replying to e-mails in English in an effective and timely manner
  • Keeping track of social media comments in English and offer effective and quick solutions for any request/complaint available
  • Creating ideas to introduce a new perspective and improve customer relations
  • Analyzing this whole process and creation of monthly reports

What Are We Looking For:

  • First and foremost, you must be able to speak English at a native level, as this role is mainly about offering services in English.
  • You must have at least 2 years of experience in CRM.
  • We are a brand with a calm, positive, honest character dedicated to problem solving. So is our CRM team. Therefore, we expect the person who will take on this role to have the same attitude. It is not possible for us to work with people who get aggressive and end up being wrong despite being right in challenging situations. If you are unsure about this, please do not apply.
  • You must be willing to continuously improve yourself and discover new ideas and the CRM world.
  • We are a team consisting of people who have been working together for a long time and we would like to welcome people who will be with us for a long time as well. So, we expect you to not consider this job as “temporary” or a “transition opportunity”.
  • You must be excellent in using Office programs and new generation applications.

If you think you are just the right person we are looking for,

you can send your CV to jobs@kaft.com.

To conduct the human resources policies of our company, your CVs handed in to us for a review of personal data are going to be evaluated.